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Before we start installing our operating system, we need to be familiar with the concept of virtual machines, or VMs. A virtual machine is just a copy of a real machine. Why would you want that? We've been working with physical machines so far, but there are c...

The first operating system we're going to  install is Windows 10 OS.  This is the second latest iteration of  the windows family operating system.  If you buy the software and stores,  it comes in a nifty USB drive.  I have Windows loaded on a USB ...

  Windows 10 and 11 Feature Matrix Windows 10 and 11 are two operating systems IT Professionals work with. This reading describes the differences between them and highlights features that are important to IT. Windows 11 was released more recently and has h...

Now that we've seen how Windows is installed,  let's go ahead and install the Linux operating system.  Remember how I said that Linux has  many different versions of  their operating system called distributions?  There are countless articles that hi...

To learn more about Ubuntu, click here. To help you load your installation image onto a USB drive, you may want to look at the tool, etcher.io. For a list of all Ubuntu's updates, check out the link here. For more information on why Ubuntu will be switch...

Unlike other operating systems, ChromeOS has one main purpose to be a secure and simple way for the user to interact with the web. Not so long ago, the idea of having an operating system dedicated to running a web browser would have seemed weird, like it was u...

The last operating system we'll go over is Apple's Mac OS. We won't go into too many details about how to use this OS. Instead, we'll focus on the ins and outs of Windows and Linux OS's. But if you know one operating system, you'll be able to navigate any op...

The IT world is not that scary. So let me give a little example of where I'm from. So I'm from an underprivileged family who immigrated here to the US. So I had a language barrier. Access to technology was also a barrier. I mean back in the day I didn't have a...

New terms and their definitions: Course 1 Week 3 Android: A mobile operating system based on Linux Application: A computer program designed for a specific use BIOS/UEFI: A low-level software that initializes our computer's hardware to make sure everything...

You're about to do a few exercises using the Qwiklabs online learning platform. Before we dive into that, let's learn a bit more about the platform. Qwiklabs is an online learning environment that takes you through live real world scenarios you may encounter a...

Introduction This lab will introduce you to the Qwiklabs online learning platform’s hands-on lab experience. You'll interact with hands-on labs in lots of courses of the IT Support Professional Certificate program, so it's important that you follow these in...

All users of learning materials hosted on the Coursera platform are expected to abide by the following standards to ensure the integrity of learning within Coursera learning experiences. Learners are expected to familiarize themselves and comply with t...

This Terms of Service Agreement (the “Agreement”), along with the Privacy Policy located at privacy policy (the “Privacy Policy”), establishes the terms and conditions applicable to your use of the Service (as defined below) offered by Qwiklabs Inc., 355 Mai...

time limit :1 hourFree Introduction This lab will introduce you to the Qwiklabs online learning platform’s hands-on lab experience. You'll interact with hands-on labs in lots of courses of the IT Support Professional Certificate pro...

Introduction This lab will introduce you to the Qwiklabs online learning platform’s hands-on lab experience. You'll interact with hands-on labs in lots of courses of the IT Support Professional Certificate program, so it's important that you follow these in...

When most people think of the Internet,  they think of a magical cloud that  lets you access your favorite websites,  shop online, and  you assumingly endless stream of cat pictures,  but there isn't any magic involved.  There's no mysterious entity  th...

Now that we understand what networks are. Let's talk about how they're connected. There are a lot of ways you can connect computers to a network, we'll only cover a few of the major ones in this course. First, there's an ethernet cable which lets you physicall...

There are lots and lots of network protocols used, and they're all necessary to help us get our packets in the right place. Think of network protocols like a set of rules for how we transfer data in a network. Imagine if you sent a letter to your friend Sasha,...

Lots of different ways to use the internet, we all know that. But I want to cover one of the more prevalent ways that people access the internet, through the web. All websites can be accessed through the web. Websites are basically text documents that we forma...

My first IT job I was essentially a glorified spam filter. They hired me part time to go through the spam folder and then find anything that got mislabeled the spam and forward it to people's inboxes. So I did that for about a week and then I was like this is ...