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Sometimes instead of being plugged into a power outlet all the time, we want to take our technology with us. Mobile technology uses rechargeable batteries to carry power with the device wherever we take it. Rechargeable devices might have an external charger f...

Check out these links for more information: You can learn about Inductive Charging. Read more about batteries and charge cycles for Windows or Macs. You can also check out: Safe handling of lithium-ion batteries. Finally, learn how to maximize your batter...

Let's take a look at the back of our computer again. Here you see lots of connectors or ports we can plug in different objects, like a mouse, keyboard, and a monitor. These are known as peripherals. A peripheral is basically anything that you connect your co...

Connector Types A computer has many physical ports or connectors. You can use these connectors to connect devices that add functionality to your computing, such as a keyboard, mouse, or monitor. These external devices are called peripherals. IT often works wi...

Projectors Projectors are display devices for when you need to share information with people in the same location! Most projectors can be used just like any other display on a computer, and with a few differences, can be troubleshot just like any other displa...

Now we've seen all the key components to get our computer running. The last thing we'll go over is how our devices talk to each other. We know how programs execute from our hard drive to our CPU, but how do other things like a mouse click or a keyboard press g...

The one great constant in the technology industry is it's history of change and the speed of that change so no education is going to give anyone the skills they need for an entire career. You've got to have curiosity, you've got to have a lifetime of curiosity...

Now that we've learned what  the computer components are and how they work,  we're going to assemble our very own computer,  a full-sized desktop.  Computers are incredibly fundamental  to the work of an IT support specialist.  They're used in pret...

Let's go back to our massive connectors. There are few things I would like to highlight. This big one right here. This is the one that house our motherboard. Another one that we have, it's more of a legacy one is for pin Molex. These connections were used heav...

Repairing a mobile device is different from repairing larger, more generic computers. First, there are thousands of types of mobile devices. There's no way we can cover all the differences. Instead, let's check out some of the tools and techniques that you'll ...

In this reading, you will learn about several types of displays used in modern mobile devices and monitors. As an IT Support professional, you may need to troubleshoot various types of displays. This might involve repairing damaged mobile device screens. You...

One of my favorite parts of the program, was showing me how many different jobs have an IT department or use some aspect of IT. You can do pretty much anything, it's very motivating. The feeling of growth, is an amazing thing, having felt stagnant for so long,...

Module 2 Glossary New terms and their definitions: Course 1 Week 2 Address bus: Connects the CPU to the MCC and sends over the location of the data, but not the data itself ATA: The most common interface that hard drives use to connect to our system ATX (A...

Hi, my name is Victor Escobedo and I'm a corporate operations engineer.  I'm excited to spend the next few lessons with you before my colleague and  friend Jeon takes the reins and wraps up the rest of the lessons on the internet.  Before we dive in though,...

Welcome back. You've learned about the basics of computing with binary and the hardware layer of the computer architecture. Now, it's time to move on to the next layer, the operating system. By the end of this lesson, you'll know what an operating system is, a...

A lot of us hear the term operating system and think of the interfaces of our  desktops and phones, like the menus, buttons and backgrounds.  Technically these are part of the operating system but  it's a little more complex than that.  An operating system...

Another operating system that has started to gain popularity is Chrome OS, which you can read about in more detail here. bro also check out Vanilla os one of the most user friendly linux distros, it started as an ubuntu flavor but is becoming its own thing u...

Imagine if you had to store a single file in a cabinet. That sounds so bad. What if instead of one file you had to store 100,000? Can you see a problem here? Well, on our computers we can easily store hundreds of thousands of files, if not more, problem-solved...