Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

812 total results found

Supplemental Reading for Ubuntu

[Completed] Technical Support Fundament... Installing an Operating System (OS)

To learn more about Ubuntu, click here. To help you load your installation image onto a USB drive, you may want to look at the tool, etcher.io. For a list of all Ubuntu's updates, check out the link here. For more information on why Ubuntu will be switch...

What is Chrome OS?

[Completed] Technical Support Fundament... Installing an Operating System (OS)

Unlike other operating systems, ChromeOS has one main purpose to be a secure and simple way for the user to interact with the web. Not so long ago, the idea of having an operating system dedicated to running a web browser would have seemed weird, like it was u...

Mac OS

[Completed] Technical Support Fundament... Installing an Operating System (OS)

The last operating system we'll go over is Apple's Mac OS. We won't go into too many details about how to use this OS. Instead, we'll focus on the ins and outs of Windows and Linux OS's. But if you know one operating system, you'll be able to navigate any op...

Tri Ngo: Obstacles & How to be successful in IT

[Completed] Technical Support Fundament... Installing an Operating System (OS)

The IT world is not that scary. So let me give a little example of where I'm from. So I'm from an underprivileged family who immigrated here to the US. So I had a language barrier. Access to technology was also a barrier. I mean back in the day I didn't have a...

Module 3 Glossary

[Completed] Technical Support Fundament... Glossery for modules 1-6

New terms and their definitions: Course 1 Week 3 Android: A mobile operating system based on Linux Application: A computer program designed for a specific use BIOS/UEFI: A low-level software that initializes our computer's hardware to make sure everything...

Introduction to Qwiklabs

[Completed] Technical Support Fundament... Installing an Operating System (OS)

You're about to do a few exercises using the Qwiklabs online learning platform. Before we dive into that, let's learn a bit more about the platform. Qwiklabs is an online learning environment that takes you through live real world scenarios you may encounter a...

Creating a Folder with Windows

[Completed] Technical Support Fundament... Installing an Operating System (OS)

Introduction This lab will introduce you to the Qwiklabs online learning platform’s hands-on lab experience. You'll interact with hands-on labs in lots of courses of the IT Support Professional Certificate program, so it's important that you follow these in...

Coursera Honor Code

[Completed] Technical Support Fundament...

All users of learning materials hosted on the Coursera platform are expected to abide by the following standards to ensure the integrity of learning within Coursera learning experiences. Learners are expected to familiarize themselves and comply with t...

Qwiklabs Terms of Service

[Completed] Technical Support Fundament...

This Terms of Service Agreement (the “Agreement”), along with the Privacy Policy located at privacy policy (the “Privacy Policy”), establishes the terms and conditions applicable to your use of the Service (as defined below) offered by Qwiklabs Inc., 355 Mai...

Creating a Folder with Windows

[Completed] Technical Support Fundament... Installing an Operating System (OS)

time limit :1 hourFree Introduction This lab will introduce you to the Qwiklabs online learning platform’s hands-on lab experience. You'll interact with hands-on labs in lots of courses of the IT Support Professional Certificate pro...

Creating a Folder with Linux

[Completed] Technical Support Fundament... Installing an Operating System (OS)

Introduction This lab will introduce you to the Qwiklabs online learning platform’s hands-on lab experience. You'll interact with hands-on labs in lots of courses of the IT Support Professional Certificate program, so it's important that you follow these in...

Basics of Networking

[Completed] Technical Support Fundament... What is Networking?

When most people think of the Internet,  they think of a magical cloud that  lets you access your favorite websites,  shop online, and  you assumingly endless stream of cat pictures,  but there isn't any magic involved.  There's no mysterious entity  th...

Networking Hardware

[Completed] Technical Support Fundament... What is Networking?

Now that we understand what networks are. Let's talk about how they're connected. There are a lot of ways you can connect computers to a network, we'll only cover a few of the major ones in this course. First, there's an ethernet cable which lets you physicall...

TCP/IP

[Completed] Technical Support Fundament... What is Networking?

There are lots and lots of network protocols used, and they're all necessary to help us get our packets in the right place. Think of network protocols like a set of rules for how we transfer data in a network. Imagine if you sent a letter to your friend Sasha,...

The Web

[Completed] Technical Support Fundament... What is Networking?

Lots of different ways to use the internet, we all know that. But I want to cover one of the more prevalent ways that people access the internet, through the web. All websites can be accessed through the web. Websites are basically text documents that we forma...

Victor: First job experiences

[Completed] Technical Support Fundament... What is Networking?

My first IT job I was essentially a glorified spam filter. They hired me part time to go through the spam folder and then find anything that got mislabeled the spam and forward it to people's inboxes. So I did that for about a week and then I was like this is ...

History of the Internet

[Completed] Technical Support Fundament... What is Networking?

You've learned what the Internet is and a little bit about how it works. Now, we're going to take a step back and learn why it was created. But before we do that, I'd like to introduce myself. My name is Gian Picasa and I'm a Program Manager in Android Securit...

Limitations of the Internet

[Completed] Technical Support Fundament... What is Networking?

We've mentioned IP addresses a lot in this course, but we haven't actually gone into detail about them. There are actually different versions of IP addresses. The current protocol, Internet protocol version four, or IPV4, is an address that consists of 32 bits...

Changing Careers

[Completed] Technical Support Fundament... What is Networking?

 A lot of the skills from my previous jobs, such as at the call center that I can apply now, is my attention to detail. Having the soft skills of being creative, thinking outside of the box, those have all helped me in my new position. >> All the jobs that I'v...

Impact

[Completed] Technical Support Fundament... Impact of the Internet

There's no doubt that the Internet has made it much easier for us to connect with our friends and family. But it's also made it easier to connect with everyone else in the world. We're no longer confined to our local neighborhoods. Decades ago, if you wanted t...