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987 total results found

Computer Architecture Overview

[Completed] Technical Support Fundament... Computer architexture layer

In the last video, I mentioned that people don't need to understand how a computer works for them to use it, because abstraction makes things simpler for us. That's technically true, but since you're stepping to the world of IT, you do need to understand all t...

Kevin: Advice for the world of IT

[Completed] Technical Support Fundament... Computer architexture layer

We have a lot of people that have nontraditional backgrounds that have made it here at Google. I've worked with people who have history degrees. I work with people who have economic degrees, and they're writing scripts, automating us on how we can process thes...

Module 1 Glossary

[Completed] Technical Support Fundament... Glossery for modules 1-6

New terms and their definitions: Course 1 Week 1Abstraction: To take a relatively complex system and simplify it for our use Algorithm: A series of steps that solves specific problems ASCII: The oldest character encoding standard used is ASCII. It represents...

Modle introduction

[Completed] Technical Support Fundament... the modern computer

Isn't the history of computers supper interesting. I love going back in time and seeing how we got to this exciting point in computing. You've already taken the first few steps to building your foundational knowledge of IT. Before we dive deeper, I'll just tak...

Introduction to Computer Hardware

[Completed] Technical Support Fundament... the modern computer

Let's face it, computers are everywhere.  You come into contact with them at home, work, the airport, the grocery store. You're using some type of computer to take this course. You know what? There's probably one in your pocket right now. While computers are ...

Programs, the CPU, and Memory

[Completed] Technical Support Fundament... the modern computer

Before we get our hands dirty with learning how to build a computer, let's talk theory first. In an earlier lesson, we talked about binary and how computers perform calculations. Remember that our computer can only communicate in binary using 1's and 0's. Our ...

Supplemental Reading for CPUs

[Completed] Technical Support Fundament... the modern computer

Supplemental Reading for CPUs CPU cache and overclocking In this reading, you will learn about the various levels of cache for central processing units (CPUs) and how a CPU processes and executes instructions. Additionally, you will learn about overclockin...

Joe: Diversity in IT

[Completed] Technical Support Fundament... the modern computer

Changes in diversity with regards to IT support specialist is something I noticed for the last several years. There is a lot of stereotypes in the industry. But I think what was unexpected was how many people actually break that mold? The people I've met in th...

CPU

[Completed] Technical Support Fundament... Components

If someone asked you, calculate the square root of 5,000,439,493 would you do the math by hand? Unless you really love tedious math problems, you'd probably use a calculator. What about binary? Well, you probably wouldn't calculate binary by hand either. There...

Supplemental Reading for CPU architecture

[Completed] Technical Support Fundament... Components

To learn more about the differences between 32-bit and 64-bit CPU architecture, click here for microsofts explanation and here for the wikipedia article.

RAM

[Completed] Technical Support Fundament... Components

0:01Let's talk about RAM, our computers short-term memory. We use RAM to store data that we want to access quickly. This data changes all the time so it isn't permanent. Almost all RAM is volatile, which means that once we power off our machines, the data stor...

Motherboards

[Completed] Technical Support Fundament... Components

The motherboard, the foundation that holds our computer together. It lets us expand our computers functionality by adding expansion cards. It routes power from the power supply, and it allows the different parts of the computer to communicate with each other. ...

Physical Storage: Hard Drives

[Completed] Technical Support Fundament... Components

Before we get into computer storage, we need to fill in some gaps. I'm referring to things like gigabytes, bits, etc. But we actually haven't talked at all about what those metrics mean. Sorry, I got a gigabit ahead of myself. As you might have guessed, these ...

Supplemental Reading for Data Storage

[Completed] Technical Support Fundament... Components

Data Storage Measurements In this reading, you will learn about the different names for measurements of data storage capacities and file sizes. Data storage capacity increases in step with the evolution of computer hardware technology. Larger storage capaci...

Power Supplies

[Completed] Technical Support Fundament... Components

In order to get our computer to work, let's give it some power. Computers have a power supply that converts electricity from your wall to something usable. There are two types of electricity DC or direct current which flows in one direction and AC or alternati...

Suplemental reading: Power Supplies

[Completed] Technical Support Fundament... Components

Power Supplies In this reading, you will learn how to select the correct power supply for a personal computer (PC) to support the main components of the PC.  As you learned in a previous video, computer systems require a direct current (DC) of electricity to...

Suplemental reading Cables ( remind admin to download and rehost the pdfs linked )

[Completed] Technical Support Fundament... Components

(Link to original post from nvidia) Terminology and Basic Definitions Cable Form Factors and Connector Types SFP (Small Form Factor Pluggable) – A transceiver or cable with a one or two lanes (channel) in ea...

Mobile Devices

[Completed] Technical Support Fundament... Components

Hi there, it's me again. You might remember me from the previous module, and no worries if not, what's important is that I'm here now. We've made some updates to this program to make sure you've got the latest info on mobile devices. You'll see me again thro...